I’m not a phone person and to be honest, I don’t think that I ever will be. I’m a quiet and shy individual, and making conversation with new acquaintances isn’t my strongest quality, so talking to a complete stranger over a phone connection scares the bijeezes out of me. I’m talking cold sweats, anxious jitters, and serious bouts of nervous laughter whenever I have to pick up the phone and start sounding official and/or competent to a new person – you know, like I actually know what I’m talking about… So in our first few years of business, I would hide behind email as much as I possibly could (of course, I wouldn’t have admitted that I was “hiding.” I was simply “playing on my