What’s Changing?
The technology behind our legacy platform has reliably supported our users for many years. However, maintaining and updating this older system has become increasingly challenging, and its limitations have prevented us from delivering the best possible user experience. Therefore, we have decided to transition all users to our more modern and robust platform, which has already been successfully serving thousands of photographers for the past five years. This change is a step forward in our commitment to providing superior tools and services that meet the evolving needs of professional photographers.
Why This Change Is Happening
Our new platform leverages modern technology that resolves the issues encountered with the old system. It introduces powerful features designed to streamline the management of client relationships. Expect a faster, more stable, and comprehensive system to support your business growth.
What is being migrated?
To ensure a seamless transition, we will migrate the following items:
- Jobs
- Invoices
- Contacts
- Contracts
- Proposals
- Email Templates
- Contract Templates
- Contact Form Templates
- Product & Services Templates
- Workflow Templates
What will not be migrated?
Certain elements will not be carried over to the new system:
- Client Portals
- Job Notes
- In-Progress Workflows (workflow templates will be migrated)
- Payment Schedule Templates
- Discount Templates
- Tax Templates
- Referrals set in existing jobs
Transition to the New System
As the legacy system is phased out, here are steps to help you adjust:
- Disable Legacy Settings: To avoid confusion, disable any unnecessary settings in the legacy system, such as invoice reminders by navigating to
Settings > Invoices & Payments > Invoice Settings and unchecking "Send automatic email reminders for unpaid invoices."
- Complete the New Setup Guide: Utilize the
Setup Guide in the new system found under
Settings > Onboarding Setup Guide to fully adapt to the new functionalities.
Updates on Integrations
We are thrilled to share some exciting enhancements that are on the horizon for our new platform. In response to feedback and the evolving needs of our community, we will be implementing integrations with QuickBooks and ProSelect in the near future. These updates are designed to streamline your financial management and client interactions, enhancing your overall workflow efficiency. Stay tuned for these valuable additions that will further empower your photography business.
Multiple Brands
Additionally, we are excited to announce that support for managing multiple brands is now available, providing you with the flexibility to handle various aspects of your business from a single account. These integrations and features are designed to enrich your experience by streamlining financial management and client interactions, making your workflow smoother and more efficient. Stay tuned for these exciting updates that will further empower your photography business.
Further Assistance
For a smoother transition, visit our
YouTube Tutorial Series and consult the
Getting Started Knowledge Base. Our support team is also ready to assist you every step of the way.
What If I’m Not Using My Account Anymore?
If your account has been inactive for more than 12 months, your account will not be migrated. If you wish to have your account migrated, you will simply need to login to your account before March 3, 2025.
Final Migration Notice
This migration is essential for enhancing your photography business operations. We are committed to supporting you through this transition and ensuring a smooth and effective upgrade to our new platform.
