Photography Client Experience with Handwritten Notes

Delivering an outstanding photography client experience is crucial for success and growth. Whether you're managing a well-established photography business or just starting out, exceptional customer service should be your cornerstone. Creating a personal connection with your clients will make them feel valued and appreciated.

Think about a time when you were in a retail store, and the staff went above and beyond to meet your needs. Such experiences leave a lasting impression and often make you want to share them with friends and family.

One simple yet powerful way to impress your clients and add a personal touch is through handwritten notes.

Boost Your Customer Service with Handwritten Notes

Receiving a handwritten card is a rare and cherished experience. Sending one to your clients at special moments demonstrates your genuine care for them. It's not just about making a sale; it's about building a meaningful relationship.

Here are some occasions when you can send a handwritten note to your clients:

Referral Thank You: When someone sends you a referral, show your appreciation with a handwritten thank you note.
Birthday Greetings: Remembering a client's birthday with a card can make a big impact, showing you care about them beyond business.
Anniversary Wishes: Send a handwritten note to past wedding clients on their anniversary. If you photograph families or other events, this thoughtful touch can encourage repeat business.
Post-Session Thank You: Personally thank your clients after their session, letting them know how much you enjoyed working with them.
Large Purchase Appreciation: Express your gratitude to clients who make significant purchases, showing your appreciation for their support.

Using ShootQ, you can easily keep track of these special dates and incorporate note-writing into your workflow as a reminder.

Simplify the Process with Tools

If the idea of writing a handwritten note for every client seems overwhelming, especially if you have a high volume of sessions, consider using tools like Simply Noted. They offer authentic pen-written notes that you can create and send to your clients. Simply upload a list of names and addresses, type the text for your note, select a handwriting style, and their machines will handle the rest.

Canva is another excellent option for designing custom cards. You can create beautiful designs and add a quick handwritten note for a personal touch.

Do you send handwritten notes to your clients? Share your experiences and tips with us!

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ShootQ Migration FAQs

By Maria Eveslage • February 10, 2025

What’s Changing? The technology behind our legacy platform has reliably supported our users for many years. However, maintaining and updating this older system has become increasingly challenging, and its limitations have prevented us from delivering the best possible user experience. Therefore, we have decided to transition all users to our more modern and robust platform, which has already been successfully serving thousands of photographers for the past five years. This change is a step forward in our commitment to providing superior tools and services that meet the evolving needs of professional photographers. Why This Change Is Happening Our new platform leverages modern technology that resolves the issues encountered with the old system. It introduces powerful features designed to streamline the management of client relationships. Expect a faster, more stable, and comprehensive system to support your business growth. What is being migrated? To ensure a seamless transition, we will migrate the following items: Jobs Invoices Contacts Contracts Proposals Email Templates Contract Templates Contact Form Templates Product & Services Templates Workflow Templates What will not be migrated? Certain elements will not be carried over to the new system: Client Portals Job Notes In-Progress Workflows (workflow templates will be migrated) Payment Schedule Templates Discount Templates Tax Templates Referrals set in existing jobs Transition to the New System As the legacy system is phased out, here are steps to help you adjust: Disable Legacy Settings: To avoid confusion, disable any unnecessary settings in the legacy system, such as invoice reminders by navigating to Settings > Invoices & Payments > Invoice Settings and unchecking "Send automatic email reminders for unpaid invoices." Complete the New Setup Guide: Utilize the Setup Guide in the new system found under Settings > Onboarding Setup Guide to fully adapt to the new functionalities. Updates on Integrations We are thrilled to share some exciting enhancements that are on the horizon for our new platform. In response to feedback and the evolving needs of our community, we will be implementing integrations with QuickBooks and ProSelect in the near future. These updates are designed to streamline your financial management and client interactions, enhancing your overall workflow efficiency. Stay tuned for these valuable additions that will further empower your photography business. Multiple Brands Additionally, we are excited to announce that support for managing multiple brands is now available, providing you with the flexibility to handle various aspects of your business from a single account. These integrations and features are designed to enrich your experience by streamlining financial management and client interactions, making your workflow smoother and more efficient. Stay tuned for these exciting updates that will further empower your photography business. Further Assistance For a smoother transition, visit our YouTube Tutorial Series and consult the Getting Started Knowledge Base . Our support team is also ready to assist you every step of the way. What If I’m Not Using My Account Anymore? If your account has been inactive for more than 12 months, your account will not be migrated. If you wish to have your account migrated, you will simply need to login to your account before March 3, 2025. Final Migration Notice This migration is essential for enhancing your photography business operations. We are committed to supporting you through this transition and ensuring a smooth and effective upgrade to our new platform.