Holli B Gets Organized, Collaborates, & Manages Her Busy Studio with ShootQ Case Study
Aug 22, 2014

LIFE BEFORE SHOOTQ

Holli B started using ShootQ more than five years ago. Previously, she used old-fashioned paper files and checklists to manage her business, but she couldn’t access information and task lists from outside her studio.


“I had to physically be in the studio to see where clients stood in process,” Holli recalls. “Looking back, l really can’t believe we used to do it the old-fashioned way. I shoot weddings full time and have three associate photographers who do the same. It wouldn’t be doable without ShootQ.


MAXIMIZING SHOOTQ’S FEATURES

Keeping track of multiple shoots, photographers and schedules can get complicated pretty fast. In order to stay on top of all the details, Holli uses “pretty much everything” ShootQ has to offer.
Since multiple photographers use her studio at various times, Holli relies on ShootQ Calendars to keep track of who is using studio, when; who is shooting, when; and other key milestones and events that impact her team. She also takes advantage of lead tracking, email templates, workflows, tasks/to-do lists and analytics.

But even for a seasoned pro, there’s always room to learn something new. “I just did some ShootQ training [free one-on-one Setup Assistance] and it was super, super helpful,” said Holli. “I learned how to put names on specific tasks and how to use filters, so each photographer knows what is on their own personal to-do list.”


MAKING BIG IMPROVEMENTS WITH SHOOTQ

ShootQ has enabled Holli and her team to make a number of improvements to their day-to-day processes. “Organization is a huge one,” she said. “Tasks are a huge improvement, too. We can sign in to see what needs to be done for each client. Anyone can complete the task and mark it off list. Then it checks it off all of our lists.”


In addition, Holli and her team have made vast improvements with lead tracking and nurturing. “Just being able to track leads is an improvement,” she said. “We weren’t following up with leads that didn’t respond to our initial email. Now we make sure to check back with them and make sure they do not have any questions or need anything customized. We made a huge improvement with ShootQ.”


USING SHOOTQ ON THE GO

Holli and her team of associate shooters all have access to ShootQ, which keeps everyone on the same page. “We can all use ShootQ from anywhere, in the studio, at home, at an event or on the go, which has been the biggest problem solver,” she said. “It allows us to keep up with brides’ information, questionnaires, contracts, etc. in the cloud, where we can access it anytime. We don’t have to go into the studio to look up information anymore.”


GROWING WITH SHOOTQ

Holli’s old-fashioned paper system would have made it really difficult to grow. “We did a lot of printing, had to keep up with email and had hardcopy files – and duplicates – for each client,” she said. “It was hard to keep up.”


Also a longtime Pictage client, Holli knew it made sense to implement ShootQ. “They are integrated and work hand-in-hand,” said Holli. “It was a no-brainer.”


“ShootQ is way more valuable now, especially with our growth,” said Holli. “We are continuously growing with shoots, clients and revenue – ShootQ is a big piece of that and ensures we are able to manage it and keep up with tasks. It’s been irreplaceable.”


“We know we can for sure take on more business because systems are in place, and our client experience is pretty seamless,” said Holli. “If we were overwhelmed, we would have to take on less business. ShootQ allows us to book more clients and offer the same great service.”


SAVING TIME AND MONEY WITH SHOOTQ

“We’ve saved a ton of time as far as staying on task, knowing what’s next, preparing correspondence with workflows, sending reminders and invoices and more,” said Holli. “Everything is setup to send automatically, so we don’t have to think about it.”


Before implementing ShootQ, Holli was paying for part-time help to assist with running her studio, managing business processes, preparing and sending emails and invoices, etc. “ShootQ is like a person’s job. I don’t need a studio manager anymore. It saves quite a bit in the long run.”


SHARING THE BENEFITS OF SHOOTQ

Sharing the love of ShootQ is common among its happy users. Holli shares her experience with friends and colleagues who are overwhelmed running their businesses. “Being able to collaborate and get help from others is an invaluable piece, especially if you are busy and need to keep work moving,” she said. “It’s a big selling point for photographers.”


“We’ve been super happy with service we’ve received and all the things ShootQ does for our studio,” said Holli. “When we have minor issues or questions, we can pick up the phone to get help. We haven’t had a single issue with ShootQ. It’s irreplaceable for our studio.”

A christmas decoration is sitting next to a notebook on a wooden table.
By Lauren McConihay 15 Oct, 2024
The holiday season presents a prime opportunity for photographers to connect with clients, both new and old. It’s the time to step up your game and craft the perfect holiday marketing campaign to fill your schedule and grow your business. With a solid strategy in place, you can make the most of the holiday rush and turn it into long-term success. Here's how to build a holiday marketing campaign that will work for you. Start Early with Holiday Marketing The holiday season comes fast, and one of the most common mistakes photographers make is starting too late. To stay ahead of the competition, start your holiday marketing campaign early. Early preparation lets you organize, plan, and execute your marketing efforts without scrambling at the last minute. Get your social media posts, emails, and promotions lined up ahead of time. A good first step is sending out a teaser email. Something as simple as a “Save the Date” message can get clients thinking about their holiday photography needs. Starting early not only gets you on their radar but also gives them time to plan their sessions with you. Create Holiday-Themed Packages People love a good deal, especially around the holidays. Offering holiday-themed packages is an easy way to catch your clients' attention. Whether it’s family portraits, holiday cards, or mini-sessions, craft packages that speak to the needs of your clients during the season. Once your packages are set, communicate them clearly. Use a streamlined system to manage bookings and payments, ensuring a smooth experience for your clients. Clear pricing guides and visually appealing offers will help potential clients see the value in your holiday sessions. Leverage Social Media for Holiday Marketing Social media is a major player in holiday marketing, especially for photographers. It’s where you showcase your work, engage with your audience, and promote your holiday offers. The key is consistency and planning ahead. Set up a posting schedule that aligns with your holiday promotions. Share sneak peeks of your holiday sessions, client testimonials, and behind-the-scenes content. Instagram stories or countdowns can build anticipation around your holiday offers. By scheduling your posts ahead of time, you’ll have more room to focus on the work that matters—capturing stunning photos. Personalize Your Client Communication The holiday season is about connection, and clients appreciate when businesses make an effort to personalize their communication. A little effort goes a long way when it comes to retaining clients. Keep track of client preferences, previous sessions, and important details. ShootQ is a great system for keeping track of past client activity. When the holidays roll around, you’ll have all the information you need to personalize your marketing. For example, if you shot a family’s photos last year, send them a custom email offering a return-client discount. You can even include personalized holiday cards or small tokens of appreciation. Keeping it personal strengthens client relationships and increases the likelihood of future bookings. Use Email Campaigns to Drive Bookings Email marketing is one of the most effective tools in your holiday marketing toolkit. But with inboxes full of holiday promotions, yours needs to stand out. Keep your emails short, visually appealing, and to the point. Use high-quality photos, clear calls-to-action, and a simple booking process. For example, send an email announcing your holiday mini-sessions. Include photos from previous holiday sessions to inspire your clients. Follow-up emails can serve as reminders, making sure clients know your booking deadlines before they miss out. Offer Gift Cards for Holiday Marketing Gift cards are an excellent option for clients looking to give the gift of photography. Whether it’s a family portrait session or something more personal, photography makes a meaningful gift. Simplify the process for clients by offering digital gift cards that are easy to purchase and redeem. Gift cards can be promoted in your email campaigns and on social media. Highlight the convenience and thoughtfulness of giving photography as a gift, and you’ll attract clients who are looking for something unique and memorable. Create a Sense of Urgency If you want clients to book quickly, create a sense of urgency. Limited-time offers, countdowns, and early-bird pricing are all ways to motivate clients to act now. By setting clear deadlines, you give clients a reason to book without delay. You can send email reminders as deadlines approach or use social media to announce that slots are filling up fast. This strategy not only drives bookings but also ensures your holiday schedule fills up before the season is in full swing. Stay Organized With the holiday rush, staying organized is non-negotiable. It’s easy to let things slip through the cracks when you’re juggling multiple bookings, sessions, and payments. Keep track of everything in one place, from bookings and payments to session details and deadlines. Organization ensures that you provide a smooth, stress-free experience for your clients, which keeps them coming back. With an efficient system in place, you can focus more on shooting and less on managing the administrative side of things. Follow Up After the Holidays Once the holiday season wraps up, your marketing efforts shouldn’t stop. A strong follow-up can help maintain relationships and lead to future bookings. Sending out thank-you emails or asking for client feedback shows that you care about their experience. You can also offer special discounts or incentives for clients to book again in the new year. This kind of follow-up strengthens your client relationships and keeps your business top of mind even after the holiday season has passed. Conclusion Building a successful holiday marketing campaign takes planning, organization, and a proactive approach. Photographers who start early, offer enticing packages, and stay consistent in their communication will stand out. With the right strategy, you can turn the holiday season into an opportunity for lasting growth. Get organized, stay focused, and make this holiday season one that helps your photography business thrive.
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